FAQ
Frequently asked questions
Straight answers about accounts, payment, delivery, bans and privacy. 39 questions, in 8 topics.
Buying
What exactly do I receive after paying?
A new account, created for your order, with the plan already active for one month. You receive two sets of credentials: the email address the account was created with, and the account itself. Change both passwords and it is yours for the month.
Is it a new account, or a shared one?
A new account, created for your order and used by you alone. We never sell the same account twice, and we never ask for access to an account you already own.
Why buy through AI Subscription rather than from the provider?
You get the same plan without a card, a bank account or an identity check: you pay in crypto and receive a new account that works, within 30 minutes to 3 hours. Our price includes the activation, the delivery and support around the clock.
Why is the price higher than on the provider’s website?
Because you don’t pay the provider directly. Our price includes creating the account, buying the plan through our own channels, delivery within 3 hours, the check before delivery and support around the clock. What you don’t need: a card, a bank account or an ID.
Do I need to create an account to buy?
No. An order key is generated at checkout; it is all you need to come back to your delivery, open a ticket or renew. An optional account exists for people who order often.
Can I buy several plans at once?
Yes. Add each plan to your cart and pay once for all of them. Every plan is delivered as its own new account. For a team, the business page explains how to order many seats.
Can you activate a plan on my existing account?
No. Every order is a new account created for you: we never log in to an account you already own, and we never ask for its password.
Which plan should I choose?
The first plan of each product fits everyday use; the higher tiers only raise the usage limits. Every product page compares its plans, and you can ask us before buying.
Payment
Which payment methods do you accept?
Bitcoin, Monero, Ethereum, USDT (ERC-20 and TRC-20), Litecoin, TRON and Solana. No card, no bank account, no identity check. The checkout shows a unique address and a QR code, and updates itself as the network confirms.
Which coin should I use?
Any of the 7 works. USDT on TRON (TRC-20), TRON, Solana and Litecoin usually confirm fastest with the lowest network fees; USDT also keeps the amount stable. Bitcoin and Ethereum cost more to send and can take longer.
Do you charge fees on top of the price?
No. The price at checkout is what the order costs. Your wallet adds the network fee to send the payment; that fee goes to the network, not to us.
How long do I have to pay?
The checkout keeps its address and amount for 30 minutes, with a countdown. If your payment lands after that, don’t pay again: open a ticket with the transaction ID and we match it to your order by hand.
What if I send the wrong amount?
Open a ticket with your order key and the transaction ID. If you sent too little, we tell you what is missing or refund what arrived; if you sent too much, we refund the difference.
Can I pay by card or PayPal?
No, cryptocurrency only. It is what lets us sell without collecting a name, a card or an ID.
Do I get a receipt or an invoice?
Every order page shows a receipt in USD: order key, plans and amount paid. Business orders get an invoice made out to the name and details you give us.
Delivery
How fast is delivery?
Every account is delivered within 30 minutes to 3 hours after your payment confirms, at any hour, every day. Handmade products such as Claude are prepared by hand within that window.
Why does delivery take 30 min – 3 h?
Because each account is made for you after you pay, not taken from a stock: we create it, activate the plan, check that everything works, and only then deliver it.
My order is late. What should I do?
If nothing has arrived 3 hours after your payment confirmed, open a ticket with your order key. If we can’t deliver, you get a full refund.
Where do I find my credentials?
On your order page, under Delivery: the login of the account and of the email address it was created with, each with a copy button. Nothing is sent by email, so keep your order key.
Do you deliver at night and on weekends?
Yes. Every day of the year, at any hour, within the same 30 min – 3 h.
Using your account
Can I change the password?
Yes, and we recommend doing it right after delivery. The order page explains, per plan, what you can change and what to keep as delivered.
Can I change the account’s email address?
We advise keeping it as delivered. It is the account’s recovery address, and you receive its login too, so it is already yours. Changing it can trigger security checks by the provider.
Can I use the account on several devices?
Yes, like any account of that provider. Signing in from one place first and avoiding frequent jumps between VPN locations keeps the account healthy.
Can I share the account with other people?
The account is meant for one person. Sharing it, especially from different countries at the same time, is the most common reason providers suspend accounts, and bans are not refunded.
Can you see what I do with the account?
No. We check the account before delivery and never sign in again afterwards. Once you have changed both passwords, nobody else has access.
Guarantee & bans
What does “100% working at delivery” mean?
When we deliver, the account signs in with the credentials we give you and the plan you paid for is active. We check both right before sending it.
The account doesn’t work when I receive it. What now?
Open a ticket with your order key right away and tell us what you see (a screenshot helps). We check it and replace the account, or refund you if we can’t.
What if the account gets banned?
Every account is delivered 100% working, with the plan active. If it does not work when you receive it, open a ticket from your order page and we replace it or refund you. But if the provider bans or suspends the account while you use it, there is no refund and no replacement. Please don’t buy if this is a problem for you.
Why don’t you refund bans?
Once delivered, the account is in your hands: how, where and how much it is used is beyond our control, and providers can suspend accounts for their own reasons. Our price does not include insurance against that.
When do I get a refund?
When we can’t deliver your order, or when the account doesn’t work at delivery and can’t be replaced. Refunds are paid in the coin you paid with. A ban during use is not refunded.
After the month
What happens after the month?
Nothing renews on its own. Before the month ends, your order page offers a renewal at the current price; where the provider allows it, the same account continues without interruption.
Will I be charged automatically?
Never. A crypto payment can’t be pulled from your wallet, and nothing renews on its own.
Can I switch to another plan next month?
Yes. Order the plan you want like any new plan; your current account keeps working until its month ends.
Privacy
What information do you keep about me?
For an order: the plans, the amount, the coin and the transaction, the delivery and your order key. For a ticket: your messages and the contact you choose to give. No name, no address, no card, no ID.
Do you use cookies or trackers?
No analytics, no advertising cookies, no third-party trackers. Your cart is kept in your own browser, not on our servers.
Do I need to give an email address?
No. Your order key is enough to come back to your order. In a ticket, you can leave a contact if you want us to write to you there too.
Teams & business
Can I buy for a whole team?
Yes: one order, one payment and one delivery sheet with every account labelled. Up to 10 seats per plan go through the cart; for more, request a quote on the business page.
Can you make out an invoice to my company?
Yes, in USD, with the company name and details you give us. Ask for it in the quote request or in a ticket with your order key.
Is there a volume discount?
Prices are the same for every order, whatever its size. A quote tells you exactly what a large order costs before you pay.
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Still have a question?
Open a ticket: a member of the team replies on your ticket page, every day, at any hour.